Leading People - Not Just Leading Change

While leading change and leading transition, we can lose sight of the fact that we are leading people. All of the initiatives, all of the targets and goals, all of the pressure to achieve in a turnaround school can cause a leader to lose sight of what people need in terms of support.

In the book, Leadership and Self-Deception by The Arbinger Institute, we are challenged to look at the ways that we, as leaders, see ourselves as in charge or more right than those we are leading. Sometimes when we are "in the box" we forget that leadership is more about serving others. Personally, I am about the work. Having an intense work ethic does not preclude caring about the people involved in the work. However, when you are "in the box" you can tell yourself that you are right in the way you communicate about the work that needs to be done. Forgetting to think about what the people involved in the work need in order to feel supported and cared about is a huge mis-step in managing transition and change in a turnaround school.

Reflecting on leadership as service to others helps us to be mindful of what the people involved in change need - even when it does not align with our own personality or personal needs. Getting "out of the box" and seeing people as people, rather than employees, is necessary as people manage the transitions and changes involved in turning around a school.

Knowing and understanding that the work of supporting change means supporting the people through the change is a shift in thinking for a turnaround leader. We sign up for leading a turnaround school because we have the vision to see the end result. We know and understand that shifting our practice, using data, and a deep commitment to the vision can be the vehicle through which we move a school from failing to achieving. But that only builds a foundation. We cannot hire and fire our way to achievement. We must commit to developing, caring for, and supporting the people who are in the midst of the change and transition in order to move the work forward. Supporting the work means supporting the people who are in the work - even when what they need is different than what you may need as a leader. Knowing what your people need is essential for a turnaround leader.